Services

If you’re having a “911” and need a quick fix, or looking for a technical strategy and ongoing support, I’m confident you’ve come to the best place!

I focus on small to medium-sized businesses and individuals, providing on-site service and remote support.  My hours are here and you can contact me here for a free consultation.  I’ll get back to you soon (if not immediately), and don’t worry — you won’t get an impersonal autoresponse, or be sent through a maze of telephone prompts.

My rates depend on the plan you select but always follow three rules: honest, competitive, and value-oriented.

Many clients purchase Prepaid Blocks of time at a discount, then bank their hours for whenever they need them.  I also offer Pay as you Go, and Managed Services (flat fee) for higher demands.  All plans are open term; simply contact me whenever needed – there are no minimums, contractual renewal obligations, or hidden fees.  Project-based proposals are also available to stay within your budget.

Some of the technologies I spend my days and nights with:

Windows/Mac OS X (client/server)

  • Collaboration/Communication (Outlook/Entourage/Mail, Google Apps, Exchange/SharePoint, BES/ActiveSync, Skype)
  • Security (firewall, antivirus, spyware)
  • Data management (backup/recovery/archival/conversion)
  • Most software for accounting, database, multimedia, imaging, and virtual machines (Fusion/Parallels)
  • Various server side management of websites
  • Domain names/DNS, hosting/email
  • Liaising with broadband/wireless providers

I also service a variety of hardware components on:

  • Networks (wifi/modem/router/switch)
  • Desktop/laptop/server (PC/Mac)
  • Handheld devices (BlackBerry/iPhone)
  • Standard office devices you may have kicking around (printers/scanners/copiers/fax, office phone systems/VOIP, external storage/Time Capsule, security/network cameras, cabling, UPS, multimonitor displays.. you name it)

Projects include:

  • Office network installations (all equipment from client/server LAN  to fibre optic WAN)
  • Licensed electrical and certified data cabling
  • Custom software and website development
  • Graphic design (branding/logo/print/multimedia)
  • Fire/security/video monitoring
  • Audio/video/LCD walls
  • Home/office automation